Frequently Asked Questions

Everything you need to know about your Shrimps order.

What is your shipping policy?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take up to 10-14 business days depending on your location.

How do I return an item?

We accept returns within 14 days of delivery. Items must be in their original condition with all tags attached. Please visit our returns portal to generate a prepaid shipping label.

Are your faux-fur products ethically made?

Yes, sustainability and ethics are at our core. We use high-quality, cruelty-free materials and work closely with certified manufacturers to ensure fair labor practices.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.

How should I care for my Shrimps handbag?

To maintain the quality of your beaded or faux-fur bag, we recommend storing it in its original dust bag and avoiding direct contact with liquids or sharp objects.

Can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.